1. Who We Are

Oscar Landscaping & Building ("we", "our", "us") is a landscaping and building services company operating across Hampshire, Berkshire, and Surrey. We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For any privacy-related queries, you can contact us at: oscarslandscapingandbuilding@gmail.com

2. What Data We Collect

We may collect and process the following personal data:

Identity data: name
Contact data: email address, phone number
Location data: your property address or area, where relevant to a quote or project
Communications: any messages or information you send us via our contact or quote form
Technical data: IP address, browser type, and pages visited (via cookies — see our Cookie Policy)

3. How We Use Your Data

We use your personal data for the following purposes:

To respond to enquiries and provide quotes
To carry out works you have requested
To send you relevant information about our services (only where you have consented)
To improve our website and services
To comply with legal obligations

4. Legal Basis for Processing

We process your data on the following legal grounds:

Contractual necessity: to fulfil a contract or take steps at your request before entering into one
Legitimate interests: to run and grow our business, provided this does not override your rights
Consent: where you have explicitly agreed to receive marketing communications
Legal obligation: where we are required by law to process your data

5. Data Retention

We retain your personal data only for as long as necessary. Enquiry and quote data is kept for up to 2 years. Project-related data may be retained for up to 7 years for tax and legal purposes.

6. Sharing Your Data

We do not sell your personal data. We may share it with trusted third parties such as subcontractors working on your project, where strictly necessary. All third parties are required to handle your data in accordance with applicable data protection law.

7. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data ("right to be forgotten")
Object to or restrict processing of your data
Data portability
Withdraw consent at any time

To exercise any of these rights, contact us at oscarslandscapingandbuilding@gmail.com.

8. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on this page.

Privacy Policy